The staff of MS Administrative Services respects the privacy of our members and of our Web site users. If you don’t find your concern addressed here, feel free to contact us by e-mail or phone.
- Any information that you submit to us through our Web site – whether through member services, registration form or e-mail – will be used exclusively by MS Administrative Services. We will use your personal information only for the specific reason for which you submitted it, (i.e., registering for site access). We will take every reasonable precaution to protect your personal information including encryption with SSL technology and passwords when appropriate.
- You will receive e-mail only for information that you have requested or as confirmation of information that you submitted.
- MSAS will use overall demographic data of our Web users to improve the site and enhance services. These demographic trends will not be traceable to an individual’s personal information.
MS Administrative Services is committed to preserving the privacy of plan participant’s healthcare information. The HIPAA Privacy Rules formalize these practices. MS Administrative Services has a Privacy Officer responsible for keeping all M S Administrative Services employees abreast of the technicalities of the laws, to insure that Protected Health Information (PHI) is safeguarded and secure. In addition to the technology and security systems provided, the Claims Processors and Eligibility Processors undergo training to insure our communications respect each individual person’s information.