The staff of MS Administrative Services respects the privacy of our members and of our Web site users. If you don’t find your concern addressed here, feel free to contact us by e-mail or phone.


Privacy Policy Guiding Principles

  • Any information that you submit to us through our Web site – whether through member services, registration form or e-mail – will be used exclusively by MS Administrative Services. We will use your personal information only for the specific reason for which you submitted it, (i.e., registering for site access). We will take every reasonable precaution to protect your personal information including encryption with SSL technology and passwords when appropriate.
  • You will receive e-mail only for information that you have requested or as confirmation of information that you submitted.
  • MSAS will use overall demographic data of our Web users to improve the site and enhance services. These demographic trends will not be traceable to an individual’s personal information.


HIPAA Privacy

MS Administrative Services is committed to preserving the privacy of plan participant’s healthcare information. The HIPAA Privacy Rules formalize these practices. MS Administrative Services has a Privacy Officer responsible for keeping all M S Administrative Services employees abreast of the technicalities of the laws, to insure that Protected Health Information (PHI) is safeguarded and secure. In addition to the technology and security systems provided, the Claims Processors and Eligibility Processors undergo training to insure our communications respect each individual person’s information.

Information Collection and Use

MS Administrative Services is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. MS Administrative Services does not sell any customer lists or e-mail addresses. We may, however, disclose personal information if required to do so by law or in the good-faith belief that such action is necessary to (a) conform to applicable law or comply with legal process served on MS Administrative Services; (b) protect and defend the rights or property of MS Administrative Services, the website, or the users; or (c) act under exigent circumstances to protect the personal safety of MS Administrative Services members, the website, or the public.


In order to use some parts of the MSAS Website (such as the members section), a user must first complete the registration form. During registration a user is required to give their contact information, usually your name and e-mail address. This information is used to contact the user about the services on our site for which they have expressed interest (such as access to claims history).

Collection of Anonymous Information

In addition to the use of personal information, MS Administrative Services may also gather anonymous information which may be used by MS Administrative Services or shared with third parties. Generally this information is collected through “traffic data” and may entail the use of Cookies and IP addresses. MS Administrative Services uses such traffic data to help determine how our users use parts of the website so we can analyze trends, administer the site, track user’s movement and gather broad demographic information for aggregate use a better experience for you. IP addresses and other traffic data are not linked to personally identifiable information.


This Website contains links to other sites. Please be aware that MS Administrative Services is not responsible for the privacy practices of these Websites. MS Administrative Services is not responsible for content provided on these sites or for the validity of content on these sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Website that collects personally identifiable information. This privacy statement applies solely to information collected by this Website.

Security Policy

The importance of security for all personal information associated with you is of utmost concern to us. We exercise great care in providing secure transmission of your information from your PC to our servers. Personal information collected by the MS Administrative Services website is stored in secure operating environments that are not available to the public. In many instances, your personal information is encrypted before it is sent to us. Only those employees who need access to your information in order to do their jobs are allowed access. Any employee who violates our privacy and/or security policies is subject to disciplinary action, including possible termination and civil and/or criminal prosecution.

Your Acceptance of These Terms

By using this site, you signify your acceptance of the MS Administrative Services Privacy Policy. If you do not agree to this policy, please do not use our website. Your continued use of the MS Administrative Services website following the posting of changes to these terms will mean you accept those changes.

Notification of Changes

If MS Administrative Services decides to change our privacy policy, we will post those changes prominently so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected. We do, however, recommend that you read this Privacy Policy each time you use our website in case you missed our notice of changes to the Privacy Policy.